Additionally if you are having difficulty finding some information on the website, please do look at the sitemap that provides an easy-to-review overview of where information is located on the website.
You might also find it useful to refer to our full staff listing.
For general information and enquiries about the Gallery
- St Martin’s Place, London, WC2H 0HE
- Switchboard: +44 (0) 20 7306 0055
- Text Direct: 18001 020 7306 0055
- Recorded info: +44 (0)20 7312 2463
Educational group bookings
For school groups, Teachers courses, Youth and Family Programmes and Public Programme
- Learning Services on +44 (0)20 7312 2483
Please note admission to the Gallery is free. An entry fee is charged for some exhibitions.
For information on how to book tickets please visit the relevant exhibition pages.
Entries to Portrait awards
Guidance for call for entries for the BP Portrait Award or Taylor Wessing Photographic Portrait Prize, or pre-registration for following year's awards
For other queries once an application has been made
To make a reservation for a table
- +44 (0)20 7312 2490
- Book online
Online shop and Mail-order
For enquiries regarding the Online shop and to place Mail-order by telephone
- Terence Stewart on +44 (0)20 7321 6624
If you wish to provide us with more information about a particular portrait, sitter or artist or you specifically require information about portraits in our collection and cannot find your answers within the Search or Explore areas of the site.
Enquiry services and Freedom of Information
For queries about portraits, the history of the Gallery and Freedom of Information requests
The National Portrait Gallery is not able to give valuations.
A Curator is available to give opinions on British portraits on Wednesday afternoons 14:00 -17:00. Visitors seeking opinions should report to the Reception Desk in the Gallery Offices on Orange Street. No appointment is necessary
For all Membership queries
- Anna Maria Foster on +44 (0)207 321 6281
Licensing and copyright
For all licensing and copyright matters
- Rights and Images on +44 (0)20 7312 2473/4/5/6
Jobs and internships
All vacancies and internships are advertised on the website
For all Press Office queries
- Neil Evans on +44 (0)20 7312 2452
- Simone Sagi on +44 (0)20 7321 6620
Complaints, suggestions or praise
If you are unable to find a specific contact for complaints, suggestions or praise you might wish to make
- Helen Corcoran on +44 (0)20 7321 6610
To report on any aspect of the website
- New Media on +44 (0)20 7321 6618