National Portrait Gallery, St Martin’s Place, London, WC2H 0HE
Switchboard: +44 (0) 20 7306 0055
Text Direct: 18001 020 7306 0055
Before calling or emailing you might find it useful to look at our Frequently Asked Questions section. We are constantly updating this section based on feedback from visitors and place useful answers to questions within this area.
For general information and enquiries about anything related to the Gallery please use the contact form, alternatively you can phone by using the contact numbers below.
Complaints, suggestions or praise +44 (0)20 7306 0055
Educational group bookings +44 (0)20 7312 2483
Event ticket queries +44 (0)20 7306 0055
Lost property +44 (0)20 7306 0055
Portrait Restaurant +44 (0)20 7312 2490
Online shop +44 (0)20 7321 6624
Membership +44 (0)20 7321 6283
Rights and Images +44 (0)20 7312 2473/4/5
Press +44 (0)20 7312 2452/6620
Website +44 (0)20 7321 6661
Other useful information
Apply for a job or internship at the National Portrait Gallery Archive and Library enquiry services Book exhibition tickets online Book a table online at the Portrait Restaurant Call for Entries - BP Portrait Award Call for Entries - Taylor Wessing Photographic Portrait Prize Complaints policy Offering a portrait to the National Portrait Gallery
If you wish to provide us with more information about a particular portrait, sitter or artist or you specifically require information about portraits in our collection and cannot find your answers within the Search or Explore areas of the site.
The National Portrait Gallery is not able to give valuations.
A member of the Curatorial Department is available to provide research support into British portraits on Wednesday afternoons 14:00–16:00, except during the month of August and between Christmas and the New Year*. Visitors seeking opinions should report to the Reception Desk in the Gallery Offices at 39-40 Orange Street. No appointment is necessary. Enquiries to particular period specialists, or to curators specialising in photography, need to be submitted either in writing or via email with an image to the address in the box above. The National Portrait Gallery cannot accept liability for opinions they may express on objects submitted for identification or for information; neither can they give valuations or evaluate works of art created by enquirers and is unable to provide a portfolio review service.
*Please note that from 1st September 2017 this service will be changing to the first Wednesday of the month only.