Additionally if you are having difficulty finding some information on the website, please do look at the sitemapthat provides an easy-to-review overview of where information is located on the website.
You might also find it useful to refer to our full staff listing.
For general information and enquiries about the Gallery
- St Martin’s Place, London, WC2H 0HE
- Switchboard: +44 (0) 20 7306 0055
- Text Direct: 18001 020 7306 0055
- Recorded info: +44 (0)20 7312 2463
Educational group bookings
For school groups, Teachers courses, Youth and Family Programmes and Public Programme
- Learning Services on +44 (0)20 7312 2483
Please note admission to the Gallery is free. An entry fee is charged for some exhibitions.
For information on how to book tickets please visit the relevant exhibition pages.
Entries to Portrait awards
Guidance for call for entries for the BP Portrait Award or Taylor Wessing Photographic Portrait Prize, or pre-registration for following year's awards
For other queries once an application has been made
To make a reservation for a table
- +44 (0)20 7312 2490
- Book online
Online shop and Mail-order
For enquiries regarding the Online shop and to place Mail-order by telephone
- Terence Stewart on +44 (0)20 7321 6624
If you wish to provide us with more information about a particular portrait, sitter or artist or you specifically require information about portraits in our collection and cannot find your answers within the Search or Explore areas of the site.
Enquiry services and Freedom of Information
For queries about portraits, the history of the Gallery and Freedom of Information requests
The National Portrait Gallery is not able to give valuations.
One of the Curatorial Department is available to provide research support into British portraits on Wednesday afternoons 14:00–16:00, except during the month of August and between Christmas and the New Year. Visitors seeking opinions should report to the Reception Desk in the Gallery Offices at 39-40 Orange Street. No appointment is necessary. The National Portrait Gallery cannot accept liability for opinions they may express on objects submitted for identification or for information; neither can they give valuations.
If you wish to offer a work for consideration by the National Portrait Gallery as a gift, future bequest, long-term loan or sale, please forward details to Collections Registrar, Dr Tim Moreton.
The Gallery’s approach to acquisitions is necessarily selective rather than comprehensive. Full details of the process can be found here.
Displays and Exhibitions
For matters relating to displays or exhibitions please contact the Curatorial Office who will then forward your enquiry to the correct member of staff.
Full details of the Gallery’s exhibitions and displays policy can be found here.
For all Membership queries
- +44 (0)20 7321 6283
Licensing and copyright
For all licensing and copyright matters
- Rights and Images on +44 (0)20 7312 2473/4/5/6
Jobs and internships
All vacancies and internships are advertised on the website
For all Press Office queries
- Neil Evans on +44 (0)20 7312 2452
- Sylvia Ross on +44 (0)20 7321 6620
Complaints, suggestions or praise
If you are unable to find a specific contact for complaints, suggestions or praise you might wish to make
- Helen Corcoran on +44 (0)20 7321 6610
To report on any aspect of the website
- New Media on +44 (0)20 7321 2455