How can I make a Freedom of Information request?
The Freedom of Information Act encourages public authorities to be proactive in making information available and requires them to issue a public statement that gives details of all the information that is made available. Section 19 of the Act requires public authorities to adopt and maintain a publication scheme, to publish information in accordance with its scheme, and, from time to time, to review its publication scheme.
Requests for information not listed in the publication scheme should be made in writing (letter or e-mail) to the Heinz Archive & Library, and should provide as much detail as possible to enable Gallery staff to identify the information that is required. Information will usually be supplied in the form of a photocopy or e-mail attachment within twenty working days of the receipt of a request. If you have difficulty in identifying the precise information you require Gallery staff will be pleased to help.
Please write to the Heinz Archive & Library, National Portrait Gallery, St Martin's Place, London WC2H 0HE or e-mail to email@example.com .
The Gallery aims to respond to requests within twenty working days. The Act enables the Gallery to charge a fee in relation to requests for information.