Accessibility

Accessibility statement

The National Portrait Gallery is committed to providing an accessible website and endeavours to do so by supporting the use of web accessibility standards and working with third party and specialist groups for feedback and user testing.

Help using the website

To configure your browser and enhance your experience, please see the BBC's My Web My Way, which is a resource specifically designed to help users on a variety of platforms.

YouTube videos on our website

We have produced a series of accessible films, with downloadable transcriptions and Closed Captions, to help people of all abilities find out about visiting the Gallery. To view these videos or download the transcriptions, please go to our Visit section.

Help using Closed Captions

screenshot of closed captions

To watch the YouTube video, hover the mouse anywhere over the video player to display the toolbar. Click on the 'CC' button (you may first need to click on the button with an up arrow to show the 'CC' button) to turn subtitles on.

To change the font size, click on the video player and press '+' (plus) or '-' (minus).

For further help, see the YouTube help on captions and subtitles.

Accessible resources and services we provide

  • Large print versions of captions for a large number of the portraits are available at the Information Desk in the Gallery.
  • A number of online resources, such as audio description of major portraits, are available on our Digital Resources section.

Outreach projects

The Gallery works with a rich mix of community partners to bring the Gallery’s Collection alive to new audiences across the country. A flavour of some current creative arts projects include:

  • Hospital Schools programme - with young people at Great Ormond’s Street hospital
  • Road to 2012 participation programme working with community groups and students from the University of East London
  • Working with young people currently not in employment or education
  • Working with homeless, disability and faith groups

For more information, please see our Community and Outreach webpages.

Who we work with

We work alongside the RNIB (Royal National Institute of Blind People) and Shape.

shape logo rnib

Feedback

Please contact us if you have any feedback or questions about the accessibility of our website by emailing newmedia@npg.org.uk.