Contact us

National Portrait Gallery, St Martin’s Place, London, WC2H 0HE
Switchboard: +44 (0)20 7306 0055
Text Direct: 18001 020 7306 0055

Getting here and opening hours

Before calling or emailing you might find it useful to look at our Frequently Asked Questions section. We are constantly updating this section based on feedback from visitors and place useful answers to questions within this area.

For general information and enquiries about anything related to the Gallery please use the contact form, alternatively you can phone by using the contact numbers below.

Contact numbers

Complaints, suggestions or praise +44 (0)20 7306 0055
Educational group bookings +44 (0)20 7312 2483
Event ticket queries
+44 (0)20 7306 0055
Lost property
+44 (0)20 7306 0055
Portrait Restaurant
+44 (0)20 7312 2490
Online shop +44 (0)20 7321 6624
Membership +44 (0)20 7321 6283
Rights and Images +44 (0)20 7312 2473/4/5
Press +44 (0)20 7321 6620/6435
Website +44 (0)20 7306 0055

Other useful information

Apply for a job or internship at the National Portrait Gallery Archive and Library enquiry services Book exhibition tickets online Book a table online at the Portrait Restaurant Call for Entries - BP Portrait Award Call for Entries - Taylor Wessing Photographic Portrait Prize Complaints policy Offering a portrait to the National Portrait Gallery

Collection queries

If you wish to provide us with more information about a particular portrait, sitter or artist or you specifically require information about portraits in our collection and cannot find your answers within the Search or Explore areas of the site.

[email protected]

The National Portrait Gallery is not able to give valuations.

The Gallery does not provide an in-person enquiry service, however enquiries to particular period specialists, or to curators specialising in photography, can to be submitted either in writing or via email with an image. Written enquiries may take up to 25 working days to answer. The National Portrait Gallery cannot accept liability for opinions they may express on objects submitted for identification or for information; neither can they give valuations or evaluate works of art created by enquirers and is unable to provide a portfolio review service.

Email enquiries


First Name

Last Name

Your email address